Frequently Asked Questions

Do you accept returns?

We know buying fragrance online can be hard. We do offer sample fragrances so you can test and try our scents.

We do not accept returns or refund shipping unless your order has damage. Please email us at clutchandkindle@yahoo.com.  


When will my order ship?

Thank you for ordering! We are a small team, and we try our best to ship within 2-3 business days of receiving your order. Our products are made by hand and sell pretty quickly. Please contact us with any questions you may have at clutchandkindle@yahoo.com, and we will be happy to assist you. We appreciate you shopping with us!

Roll or Dab your parfum?

We recommend using your rollerball parfum on moisturized skin. Then you will roll your rollerball onto your skin- preferably pulse points and dab the fragrance on your skin versus rubbing it in.

What are your rollerball and parfum spray ingredients?

Rollerball ingredients- silken MCT Fractionated Coconut Oil a lightweight, nourishing base.
Premium Phthalate-Free Perfume Oil free from parabens, acute toxins and gluten for a sophisticated scent experience

Eau De Parfum Spray
Natural, organic, non-GMO grape alcohol
Premium Phthalate-Free Perfume Oil free from parabens, acute toxins and gluten for a sophisticated scent experience

Do your rollerballs expire?

Rollerball parfums do not expire like food, but we recommend using your rollerball parfum bottle within 3-5 years of purchase. Parfums don’t fade, but the scents can change and oxidize. For longer lasting fragrance keep your rollerball bottle away from light and heat.

What is a parfum?

A parfum is a higher concentration
of fragrance oil. The scent has a richer intensity.

Do body oils expire?

Yes, body oils do have an expiration date. Just like any other beauty or skincare product, body oils can deteriorate over time, losing their effectiveness. Body oils are best within 18 months of purchase and expire after 2 years. 

​Do you offer Wholesale?

We are on a waitlist for wholesalers. For more information or other items, contact us.